Navigation for Employers
High-tech and High-touch Care Navigation Built for Your Employees
76%
Of employees don’t understand their benefits
10%
Of employees make use of their benefits
66%
Of employees want help understanding and navigating their benefits
We deliver the industry’s leading navigation experience for small group employers using data, technology, and a team of clinical experts
Digital front door for member engagement
We centralize health and wellbeing benefits in one place, giving your members an intuitive and engaging digital experience, accessible 365 days a year.
Unmatched data and personalization
We’ve spent over a decade aggregating data, building integrations, and honing machine learning algorithms to power a deeply personalized navigation experience that maximizes engagement and improves outcomes.
Expert team of benefit professionals
We provide high-touch advocacy that complements your members’ digital experience so they can navigate health and wellbeing on their terms—digital when they want it, human when they need it.
Provide your employees and their families with a simple, comprehensive navigation experience
Simplify the health journey
Give your people a centralized home for health to easily engage with their health and wellbeing 365 days a year.
Guide them to the right care
Powered by market-leading intelligence in cost, quality, and outcomes, match your people to the highest quality providers and best-in-class programs, whether virtual or brick-and-mortar, to meet their needs.
Accessible on their terms
By combining a digital self-service platform with a team of clinician-led experts, guide your employees and their families to better health outcomes with the navigation experience that works best for them.
An engaging, personalized approach
Whether sick, healthy, or managing a condition, engage your whole population by giving them tailored, proactive recommendations to better manage their health.
Reduce Healthcare Spending
Healthcare expenses continue to rise—and employers shoulder much of the cost burden. We work hand-in-hand with you to improve health outcomes across your population, bend the cost curve, and capture savings for your organization.
High-touch powered by high-tech
Care Guides are benefits experts equipped with unparalleled data-driven insights to build trusted relationships with employees and their families. Our Guides empower your people to navigate their personal health journeys with peace of mind.
Expert team of benefit professionals
With over 20 years of Benefit Plan Experience, Care Guides bring a breadth of expertise, including behavioral health, medication management, social work, billing, reimbursement, and ER avoidance, to support your full population—especially those with higher clinical risk.
Reimagining truly personalized human engagement
Just a call, chat, or click away, Care Guides are always there for your people. Our Guides proactively reach out with targeted communications and clear recommendations for those you most want to engage. When employees or their family members contact us, Care Guides help answer questions and identify additional opportunities to provide support for high-priority care needs.
Remove the hassles of healthcare
Care Guides provide expert, human support to make healthcare easier, from scheduling appointments, to facilitating billing disputes, to coordinating with an employee’s care team.
No employee left behind
Acting as a personal advocate for your employees, our team provides warm hand-offs to local low- or no-cost resources and employer-sponsored programs. Care Guides are trained to support individuals who may face barriers to care driven by social determinants of health.
Real Examples of Savings
Hysterectomy Pre-Pricing Client in TX-Original Quote
$55,058.75
Final Quote
$6,776
Savings
$48,302.75
ER Post Billing Client in NH-Original Bill
$6,985.26
Final Bill
$2,751.15
Savings
$4,234.11
OB Pre-Pricing Client in MI-Original Quote
$35,104.70
Final Quote
$14,282.70
Savings
$20,822
Lab Post Billing Client in NJ-Original Bill
$520.03
Final Bill
$135
Savings
$385.03
Hernia Pre-Pricing Client in NH-Original Quote
$15,482
Final Quote
$6,391
Savings
$9,091
Office Visit Post Billing Client in NY-Original Bill
$1,151.22
Final Bill
$440
Savings
$711.22
Knee Arthroplasty Pre-Pricing Client in TX-Original Quote
$55,690
Final Quote
$22,435
Savings
$33,255
Real Examples of Savings
Hysterectomy Pre-Pricing Client in TX-Original Quote
$55,058.75
Final Quote
$6,776
Savings
$48,302.75
ER Post Billing Client in NH-Original Bill
$6,985.26
Final Bill
$2,751.15
Savings
$4,234.11
OB Pre-Pricing Client in MI-Original Quote
$35,104.70
Final Quote
$14,282.70
Savings
$20,822
Lab Post Billing Client in NJ-Original Bill
$520.03
Final Bill
$135
Savings
$385.03
Hernia Pre-Pricing Client in NH-Original Quote
$15,482
Final Quote
$6,391
Savings
$9,091
Office Visit Post Billing Client in NY-Original Bill
$1,151.22
Final Bill
$440
Savings
$711.22
Knee Arthroplasty Pre-Pricing Client in TX-Original Quote
$55,690
Final Quote
$22,435
Savings
$33,255
Ready to get started?
Explore how we can partner to optimize your benefits strategy, bend the cost curve, and build a healthier, happier workforce.
